Conversations with Airlines - Tweet first

The world of airlines is extremely competitive and all of them try very hard to differentiate themselves from each other. This is good for travellers in general. After all, as travellers, we are also customers and have a choice. At VoyageMD we are very keen to help airlines become much more diabetes-friendly and have suggested a number of ways to achieve this.

One thing is clear however – if you need to contact an airline to glean information, solve a problem or simply check out the latest offers then our suggestion is to use Twitter first. Avoid phoning them before tweeting as there will not be a record of the conversation and generally sending an email results in a less than helpful response usually from a individual called "customer service". A tweet is a record and in the public domain.

To help here is a list of Twitter accounts for all of the airlines currently listed on VoyageMD.com. Not all are as diabetes-friendly as they could be but at least they are listening. We will add to this as time goes on. You can always make additional suggestions to the ones from VoyageMD – soon 1 in 10 of adults will have the diagnosis of diabetes and a huge number will need to book a flight at sometime. The airlines are working with us to improve things so if one is particularly helpful towards travellers with diabetes let us know and send a tweet to help others.

Soon we will be using social media to try to have the same level of conversation with diabetes Pharma and Device companies. Their responses will be interesting to say the least.

Bon Voyage

AIRLINE	TWITTER
Air Canada	@AirCanada
Air New Zealand	@FlyAirNZ
Alaska Airlines	@AlaskaAir
American Airlines	@AmericanAir
British Airways	@BritishAirways
Delta	@Delta
Emirates	@FlyingEmirates
Hawaiian	@HawaiianAir
Jet Blue	@JetBlue
KLM	@KLM
Lufthansa	@Lufthansa
Malaysian	@MAS
Qantas	@QantasAirways
South African Airways	@SAAUSA
South West Air	@SouthWestAir
Swissair	@SwissAirLines
United	@United
Virgin Atlantic	@VirginAtlantic